Ticketing · Phone ticketsLine items, photos and signatures on the phone. Saves offline and picks back up.
Offline savePhotosSignatures
In testing
Ticketing · Office reviewReturn a ticket with a note or approve it. Every change is logged.
Return / approveActivity log
In testing
Ticketing · InvoicesApproved tickets become invoices with PDFs, payments, and void and reissue.
PDF invoicesPaymentsVoid / reissue
In testing
Ticketing · Export & reportsAccounting export and reports for the office.
CSV exportPDF packetsReports
In testing
Ticketing · ImportBring your existing lists over with CSV import.
CSV importColumn mapping
In testing
Ticketing · Accounts & securityCompany accounts, team roles, two-step sign-in for admins, and support access with consent.
RolesMFACompany isolation
In testing
Dispatch · RotationFirst one back is first one up, with a drive-time window you set.
Fair orderProximity windowKeeps place if skipped
Planned
Dispatch · Offers & escalationText and app alert, automatic call after the timer, then the next person.
Accept by textKeypad callDelivery log
Planned
Dispatch · Smart intakePaste a text or email and get a draft job, with missing details flagged and duplicates caught.
Required fieldsDuplicate checkSite matching
Planned
Dispatch · Field statusesEn route, on site, working, delayed, ticket submitted, clear. Notes, photos and scope changes.
Status trailScope changes
Planned
Dispatch · Leave-by timesCounts the drive, the shop stop and prep time so crews know when to roll.
Drive timeShop prep
Planned
Dispatch · Full historyThe original request and every change after it, kept for good.
RevisionsAudit log
Planned